Shipping policy

General Shipping Information

All shipping costs are included in the sales price for deliveries within Thailand. This ensures a seamless shopping experience, with no hidden fees or surprises at checkout.

"Try for Free" Campaign

For our "Try for Free" campaign, customers are responsible for covering the freight cost for the first shipment. After the initial trial, any subsequent deliveries within Thailand will have shipping costs included in the sales price, as per our standard policy.

International Shipping

For orders outside Thailand, shipping costs will be calculated at checkout based on the destination and the weight of the package. Please note that customs duties and taxes may apply for international shipments and are the responsibility of the customer.

Shipping Timeframes

We strive to process and ship all orders within 1 business days. Once shipped, delivery times within Thailand typically range from 2-5 business days, depending on your location. International delivery times may vary based on the shipping carrier and destination.

Contact Information

For any shipping-related inquiries or assistance, please contact us at:

Ballstad (Thailand) Co., Ltd.
4304/15 Nouvo Spaces, Room NS-04, Rama 4 Road, Phra Khanong, Khlong Toei,
Bangkok 10260 Thailand
Email: contact@ballstad.co.th

We are here to help ensure a smooth and satisfactory delivery experience!